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Free Online MCQs for Class – 11 Business Studies Chapter 5 – Emerging Modes of Business

Free Online MCQs for CBSE Class – 11 Business Studies Chapter 5 – Emerging Modes of Business with Answers. Free Online MCQs Questions for Class 11 Business Studies with Answers was Prepared Based on Latest Exam Pattern. Students can solve NCERT Class 11 Business Studies Chapter 5 – Emerging Modes of Business Multiple Choice Questions with Answers to know their preparation level on Success Roar Classes Website itself.

Free Online MCQs for Class -11 Business Studies

Chapter- 5 Emerging Modes of Business with Answers

  1. E-commerce does not include
    1. A business’s interactions with its suppliers
    2. A business’s interactions with its customers
    3. Interactions among the various departments within the business
    4. Interactions among the geographically dispersed units of the business
  2. Outsourcing
    1. Restricts only to the contracting out of Information Technology Enabled Services (ITES)
    2. Restricts only to the contracting out of non-core business processes
    3. Includes contracting out of manufacturing and R&D as well as service processes — both core and non-core — but restricts only to domestic territory
    4. Includes off-shoring
  3. The payment mechanism typical to e-business
    1. Cash on Delivery (CoD)
    2. Cheques
    3. Credit and Debit Cards
    4. e-Cash
  4. A Call Centre handles
    1. Only in-bound voice based business
    2. Only out-bound voice based business
    3. Both voice based and non-voice based business
    4. Both customer facing and back-end business
  5. It is not an application of e-business
    1. Online bidding
    2. Online procurement
    3. Online trading
    4. Contract R&D
  6. Here, parties involved in the electronic transactions are from within a given business firm, hence, the name is ________
    1. Intra-C Commerce
    2. Intra-D Commerce
    3. Intra-B Commerce
    4. Intra-A Commerce
  7. ____transactions have business firms at one end and its customers on the other end.
    1. C2B Commerce
    2. B2C Commerce
    3. B2B Commerce
    4. C2C Commerce
  8. Both Sellers and buyers are business firms, under ___type of e-commere transaction
    1. B2B Commerce
    2. C2B Commerce
    3. B2C Commerce
    4. C2C Commerce
  9. Complaint lodged by a customer at the company’s call centre is _______ type of e-business transaction.
    1. C2C Commerce
    2. C2B Commerce
    3. B2C Commerce
    4. B2B Commerce
  10. ___________ refers to contracting out some of its activities to a third party which were earlier performed by the organisation.
    1. BPO
    2. E-Commerce
    3. Outsourcing
    4. E-Banking

MCQs Questions of Class – 11 Business Studies Chapter 5 – Emerging Modes of Business

Answer Key

  1. (c)  2. (d)   3. (d)     4. (d)   5. (d)    6. (c)    7. (b)    8. (a)    9. (b)   10.  (c)

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